Mercure Ancol - Jakarta

Jl. Pantai Indah,Ancol Jakarta, Jakarta, Indonesia, 14430show map
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Rooms and Guests
2Guests1room
Highlights
6
GoodBased on  103 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Indonesia

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Overview

The 4-star Mercure Ancol Hotel provides guests with an attractive accommodation featuring room service, newspaper service and shopping service. The hotel was opened in 1975, renovated in 2005 and is housed in a 10-storey building.

The property lies within 2.8 km from Fine Arts & Ceramics Museum . Jakarta city center is 10 km away.

A market and fairgrounds are also set close by.

Guests can reach Mercure Ancol Hotel by car from Soekarno-Hatta airport in 25 minutes.

Rooms

Staying in one of the 434 non-smoking rooms, guests can enjoy a beautiful view over the courtyard. For more comfort a hairdryer, free toiletries and bathrobes are provided.

Eat & Drink

Residents can have breakfast in the restaurant. Guests can try light meals of local cuisine in the large restaurant onsite. The small snack bar offers billiards and a terrace.

All visitors are offered a full breakfast for a fee. 

Services

The on-site car and bicycle rentals are also available.

Relax

Leisure facilities include an indoor heated swimming pool, an outdoor swimming pool and a tennis court. The hotel offers aerobics classes, a fitness center and a jogging track as well as sailing, basketball and lawn tennis for guests to keep fit.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   10.  Number of rooms:   434.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Cafe

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Sailing
  • Water skiing
  • Tennis court
  • Basketball
  • Volleyball
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Aerobics

Services

  • Paid shuttle service
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Ocean view
  • Park view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 13 yearsExisting beddingFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Dunia FantasiDunia Fantasi2000 ft
Golf AncolGolf Ancol1400 ft
Golf AncolGolf Ancol1400 ft
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halteu busway kota Bus Stationhalteu busway kota Bus Station1.9 mi
Stasiun Kota - Railway StationStasiun Kota - Railway Station1.8 mi
Kemayoran Railway StationKemayoran Railway Station2.7 mi
Kemayoran Railway StationKemayoran Railway Station2.7 mi
Jakarta International ExpoJakarta International Expo1.9 mi
Mangga Dua SquareMangga Dua Square1.0 mi
ITC Mangga DuaITC Mangga Dua1.2 mi
Wayang MuseumWayang Museum1.8 mi
Jakarta History MuseumJakarta History Museum1.8 mi
ITC Mangga DuaITC Mangga Dua1.3 miJl. Mangga Dua Raya
Mangga Dua SquareMangga Dua Square1.3 miJln. Gunung Sahari Pademangan
Black Portuguese Church (Gereja Sion)Black Portuguese Church (Gereja Sion)1.5 miJl. Pangeran Jayakarta Old Batavia
Fine Arts & Ceramics Museum (Balai Seni Rupa)Fine Arts & Ceramics Museum (Balai Seni Rupa)1.7 miJln. Fatahillah Taman 2 Pinangsia Village, Taman Sari
Fatahillah SquareFatahillah Square1.8 miOld Batavia
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Getting around
Airports
Halim Perdana Kusuma (HLP)10.7 mi
Soekarno-Hatta (CGK)12.4 mi
Train
Stasiun Kota - Railway Station1.9 mi
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Reviews
6.0
GoodBased on  103  reviews

Rating by category:

8.0
Location
8.0
Rooms
6.0
Service
  • 6.2
    Good

    The kids enjoyed playing in the pool; There was sufficient guards on duty all the time. The location is very close to attraction parks; walking distance, better than taking a taxi's, which proved 80% unreliable and cheating. In total I believe there are too many stars connected to this hotel, but for a short stay to visit Ancol/Dufan it is comfortable enough at a very reasonable price.

    The room was not ready when checking in. The interior is somewhat outdated, the AC badly maintained and not working at times, while I am sure the air filter wasn't cleaned for ages, causing us to became ill with flue-like symptoms. When something was wrong and needed correction the personnel could not be addressed to by lack of knowledge. All had to go through the capable manager, who solved all at satisfaction. The fitness centre was next door, but woman could not use the main entrance as there was a man's whirl pool, and had to pass through a dirty and dark alleyway, with some strange persons there, which didn't gave a secure feeling. At the other site, outside the hotel, music was loudly playing from early morning to late evening, which was quite annoying because of heavy basses.

  • 7.4
    Very good

    The location was quite nice, somewhat isolated from the rest of Jakarta.Hotel is located in the Ancol center and a fee must be paid to a enter Ancol(unless you are checked at one of the hotels). Great looking hotel, hotel rooms looked good(like in photos), but on a closer look you can see that materials used and the workmanship of those that renovated the rooms are poor, so the rooms do need to be redone(by European standards). Hotel is surrounded by water parks, adventure parks.....

    Breakfast expensive. When I arrived I made a deposit of 600$(the cost of the room) and when I checked out, I was informed that I have to pay extra 60$(the extra 60$ came from a really poor exchange rate they used to convert my dollars). So if you want to pay cache....exchange your money somewhere else before. Also the staff does not speak English good, and at times it can be very difficult to make yourself understood.

  • 5.4
    Guest rating

    not so good as 4 star. maybe my expectation was higher.

    mosquitos in coffeeshop discouraged me to stay longer because i am afraid of dengue fever. satay(food) was not so delicious compared to outside vendor. probably room was provided in much cheaper price to locals.

  • 3.8
    Guest rating

    Nothing. It was the poorest 4 star hotel I ever stay.

    I booked 1 Deluxe King Room with Ocean View, I got 1 deluxe twin bed. Without any information before

  • 6.6
    Good

    the water to use in bathroom very very uncomfortable cause its coluring yellow like water battery

  • 3.8
    Guest rating

    It was near to my venue MEIS

    The water was yellow. I had to flow the water about 20 minutes before using. The AC was not cold although I set the temperature to 0

  • 9.6
    Exclusive

    Very nicely situated near the ocean and into a green and relatively quiet part of Jakarta? Nice spa services.

    Bar and swimming pool services are surprisingly expensive.

  • 7.4
    Very good

    Swimming Pool. I like the swimming pool which has 3 types with 2 types of sled, and also like the facilities at the swimming pool (towels and bathroom clean enough).

    Water in the closet in the bathroom was yellow (not clear) and are often issued unpleasant smell.

  • 4.2
    Guest rating

    Breakfast was good

    The room is small and dirty with old television .its very bad hotel than another hotel I ever stayed. I booked for 2 night but I leaved( check out) earlier. I never want to stay again at that hotel anymore .

  • 8.2
    Fabulous

    The hotel has a beautiful location on the ocean view and it has a wide green area surrounding the hotel with beautiful view and restaurant for spending good time

    Room furniture Taxi service, not available most if time Tax to enter the hotel area, where I had payed 15 ibs in ever entery to the hotel location

  • 10.0
    Exclusive

    Liked the food. Especially the fish steaks, baked beans, salad, and beef. The water slides were fun, and our 3 year old like the shallow pool.

    Putri Duyung was slightly less expensive but had kulkas and plenty of hot water in the bathroom

  • 7.4
    Very good

    The location near the beach closed to donia fintstq

    The respond of the staf I am a sugar dibet and I have to but my insuleen injction in sid refgrator it was closed I asked one of thr resbtion staf to provid me with refrgerator key he aske me to paied 500robiah I agreed to bay but he did not provid me with the key which leed me to loss the cool for my insulen ingction medical

  • 10.0
    Exclusive

    I stayed at this hotel because I was attending a music event at Eco Park Ancol. The hotel is only 15mins walk to event venue. I got a room with ocean view, view was not the best I have seen but it was refreshing to see the ocean in a city like Jakarta. I liked the hospitality of staff. They helped me to sort out my transport to airport.

    Room is quite dark. If you want to get natural light, you have to open the curtains however people on the cable cars would be able to see you. Hotel should have installed light curtains. I would have expected breakfast to be provided as room costs around 100usd per night.

  • 3.8
    Guest rating

    I liked the pool but the staff told us that were not allowed to swim in it so we just hang around the pool even though it was very hot and we were dying for a swim.

    We had to call staff to order drinks twice even though we were the only clients in the bar. Further, the room and bathroom looked in need of very urgent refurbishing. Finally, it is not very budget friendly as we stayed in another hotel in Jakarta and the price was similar but facility and service was far better.

  • 4.2
    Guest rating

    nothing

    -bad treatment rooms bad

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Highlights
6
GoodBased on  103 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Indonesia

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 13 yearsExisting beddingFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Halim Perdana Kusuma (HLP)10.7 mi
Soekarno-Hatta (CGK)12.4 mi
Train
Stasiun Kota - Railway Station1.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room